tag:status.memorang.com,2005:/history Resend Status - Incident history 2026-02-19T16:30:00.000+00:00 Resend tag:status.memorang.com,2005:Incident/cmltppjy506qggoe2k4xjfjgr 2026-02-19T16:30:00.000+00:00 2026-02-19T16:30:00.000+00:00 Currently experiencing issues with Hub and Partner apps due to a downstream service provider Type: Incident

Duration: 2 hours and 10 minutes

Affected Components: Memorang Hub, AiBL Apps

Feb 19, 16:30:00 GMT+0
Identified - We are continuing to work on a fix/workaround for this incident..

Feb 19, 17:14:58 GMT+0
Identified - We are currently monitoring the underlying service provider on the updates..

Feb 19, 18:25:04 GMT+0
Monitoring - Services are being restored gradually. We are currently monitoring the downstream provider for more updates..

Feb 19, 18:40:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.memorang.com,2005:Incident/cmisp4byr00k0zxetdkzcz3p2 2025-12-05T09:00:05.000+00:00 2025-12-05T09:00:05.000+00:00 Partial outage of Auth and Email related services due to third-party service provider Type: Incident

Duration: 1 hour

Affected Components: Memorang Hub, AiBL Apps

Dec 5, 09:00:05 GMT+0
Identified - We’ve confirmed an issue with a third-party provider that’s impacting email deliveries and some auth related services. We’re actively working to restore the services as soon as possible..

Dec 5, 10:00:00 GMT+0
Resolved - All services are back to normal. We'll continue to monitor the status of the impacted third party services.

]]> tag:status.memorang.com,2005:Incident/cmi4k2eqd01fhx91829n2dirz 2025-11-18T12:10:00.000+00:00 2025-11-18T14:21:19.888+00:00 Email Delivery & Authentication Service Degradation Due to Third-Party Provider Outage Type: Incident

Duration: 5 hours and 15 minutes

Affected Components: Memorang Hub, AiBL Apps

Nov 18, 14:21:19 GMT+0
Monitoring - We have implemented a workaround that has restored primary email functionality. Authentication and core email services are now working as intended. We are continuing to actively monitor the environment to ensure stability..

Nov 18, 12:10:00 GMT+0
Identified - We’ve confirmed an issue with a third-party provider that’s impacting email deliveries and some auth related services. We’re actively working to restore the services as soon as possible..

Nov 18, 12:30:00 GMT+0
Monitoring - We’re continuing to closely monitor system performance to ensure stability..

Nov 18, 17:25:14 GMT+0
Resolved - This incident has been resolved. Thank you for your patience as we worked through this incident..

]]> tag:status.memorang.com,2005:Incident/cm6ugwbkg00261059krvipz9q 2025-01-29T16:00:00.000+00:00 2025-01-29T17:00:00.000+00:00 Memorang Hub temporary outage Type: Incident

Duration: 1 hour

Affected Components: Memorang Hub

Jan 29, 17:00:00 GMT+0
Resolved - This incident has been resolved..

Jan 29, 16:00:00 GMT+0
Identified - There's currently a problem with AWS East which is causing an outage at our database provider. According to their status page they are working on resolving the issue. The effect of this is that Hub will be non functional until the issue has been resolved. We'll send an update when service is restored..

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