Resend Status - Incident history https://status.memorang.com Resend Thu, 30 Apr 2026 16:53:17 +0000 Emergency Maintenance Type: Incident Duration: 11 hours and 43 minutes Affected Components: Memorang Hub, AiLA, API, AiBL Apps, Integration Webhooks, Memorang Website, Purchase Webhooks Apr 30, 22:27:17 GMT+0 - Identified - We are working on a maintenance for our services, patching databases May 1, 02:05:02 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. May 1, 02:12:42 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Apr 30, 16:53:17 GMT+0 - Investigating - We are currently doing an emergency maintenance which is affecting our main services Apr 30, 17:28:37 GMT+0 - Identified - We are continuing to work on a fix for this incident. May 1, 04:36:03 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 11 hours and 43 minutes

Affected Components: , , , , , ,

<p><small>Apr <var data-var='date'> 30</var>, <var data-var='time'>22:27:17</var> GMT+0</small><br><strong>Identified</strong> - We are working on a maintenance for our services, patching databases.</p> <p><small>May <var data-var='date'> 1</var>, <var data-var='time'>02:05:02</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>May <var data-var='date'> 1</var>, <var data-var='time'>02:12:42</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Apr <var data-var='date'> 30</var>, <var data-var='time'>16:53:17</var> GMT+0</small><br><strong>Investigating</strong> - We are currently doing an emergency maintenance which is affecting our main services.</p> <p><small>Apr <var data-var='date'> 30</var>, <var data-var='time'>17:28:37</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>May <var data-var='date'> 1</var>, <var data-var='time'>04:36:03</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 30 Apr 2026 16:53:17 +0000 https://status.memorang.com/incident/cmolq391s0a7fzafaqgfsxhf4 https://status.memorang.com/incident/cmolq391s0a7fzafaqgfsxhf4 Users cannot access content on mobile apps Type: Incident Duration: 2 hours and 16 minutes Affected Components: Memorang Hub, AiLA, API, AiBL Apps, Integration Webhooks, Memorang Website, Purchase Webhooks Apr 30, 14:00:11 GMT+0 - Investigating - Multiple users are reporting to see 0 topics on our mobile apps and they cannot access content. We are investigating and working on provide a solution for this as soon as possible Apr 30, 14:46:11 GMT+0 - Resolved - This incident has been resolved. Apr 30, 15:31:37 GMT+0 - Investigating - We are currently investigating this incident. Apr 30, 15:44:01 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Apr 30, 16:15:58 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 hours and 16 minutes

Affected Components: , , , , , ,

<p><small>Apr <var data-var='date'> 30</var>, <var data-var='time'>14:00:11</var> GMT+0</small><br><strong>Investigating</strong> - Multiple users are reporting to see 0 topics on our mobile apps and they cannot access content. We are investigating and working on provide a solution for this as soon as possible.</p> <p><small>Apr <var data-var='date'> 30</var>, <var data-var='time'>14:46:11</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Apr <var data-var='date'> 30</var>, <var data-var='time'>15:31:37</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Apr <var data-var='date'> 30</var>, <var data-var='time'>15:44:01</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Apr <var data-var='date'> 30</var>, <var data-var='time'>16:15:58</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 30 Apr 2026 14:00:11 +0000 https://status.memorang.com/incident/cmolmo74t0etrzrso92ospxl8 https://status.memorang.com/incident/cmolmo74t0etrzrso92ospxl8 Currently experiencing issues with Hub and Partner apps due to a downstream service provider Type: Incident Duration: 2 hours and 10 minutes Affected Components: Memorang Hub, AiBL Apps Feb 19, 16:30:00 GMT+0 - Identified - We are continuing to work on a fix/workaround for this incident. Feb 19, 17:14:58 GMT+0 - Identified - We are currently monitoring the underlying service provider on the updates. Feb 19, 18:25:04 GMT+0 - Monitoring - Services are being restored gradually. We are currently monitoring the downstream provider for more updates. Feb 19, 18:40:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 hours and 10 minutes

Affected Components: ,

<p><small>Feb <var data-var='date'> 19</var>, <var data-var='time'>16:30:00</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix/workaround for this incident..</p> <p><small>Feb <var data-var='date'> 19</var>, <var data-var='time'>17:14:58</var> GMT+0</small><br><strong>Identified</strong> - We are currently monitoring the underlying service provider on the updates..</p> <p><small>Feb <var data-var='date'> 19</var>, <var data-var='time'>18:25:04</var> GMT+0</small><br><strong>Monitoring</strong> - Services are being restored gradually. We are currently monitoring the downstream provider for more updates..</p> <p><small>Feb <var data-var='date'> 19</var>, <var data-var='time'>18:40:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 19 Feb 2026 16:30:00 +0000 https://status.memorang.com/incident/cmltppjy506qggoe2k4xjfjgr https://status.memorang.com/incident/cmltppjy506qggoe2k4xjfjgr Partial outage of Auth and Email related services due to third-party service provider Type: Incident Duration: 1 hour Affected Components: Memorang Hub, AiBL Apps Dec 5, 09:00:05 GMT+0 - Identified - We’ve confirmed an issue with a third-party provider that’s impacting email deliveries and some auth related services. We’re actively working to restore the services as soon as possible. Dec 5, 10:00:00 GMT+0 - Resolved - All services are back to normal. We'll continue to monitor the status of the impacted third party services Type: Incident

Duration: 1 hour

Affected Components: ,

<p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>09:00:05</var> GMT+0</small><br><strong>Identified</strong> - We’ve confirmed an issue with a third-party provider that’s impacting email deliveries and some auth related services. We’re actively working to restore the services as soon as possible..</p> <p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Resolved</strong> - All services are back to normal. We'll continue to monitor the status of the impacted third party services.</p> ]]> Fri, 5 Dec 2025 09:00:05 +0000 https://status.memorang.com/incident/cmisp4byr00k0zxetdkzcz3p2 https://status.memorang.com/incident/cmisp4byr00k0zxetdkzcz3p2 Email Delivery & Authentication Service Degradation Due to Third-Party Provider Outage Type: Incident Duration: 5 hours and 15 minutes Affected Components: Memorang Hub, AiBL Apps Nov 18, 14:21:19 GMT+0 - Monitoring - We have implemented a workaround that has restored primary email functionality. Authentication and core email services are now working as intended. We are continuing to actively monitor the environment to ensure stability. Nov 18, 12:10:00 GMT+0 - Identified - We’ve confirmed an issue with a third-party provider that’s impacting email deliveries and some auth related services. We’re actively working to restore the services as soon as possible. Nov 18, 12:30:00 GMT+0 - Monitoring - We’re continuing to closely monitor system performance to ensure stability. Nov 18, 17:25:14 GMT+0 - Resolved - This incident has been resolved. Thank you for your patience as we worked through this incident. Type: Incident

Duration: 5 hours and 15 minutes

Affected Components: ,

<p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>14:21:19</var> GMT+0</small><br><strong>Monitoring</strong> - We have implemented a workaround that has restored primary email functionality. Authentication and core email services are now working as intended. We are continuing to actively monitor the environment to ensure stability..</p> <p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>12:10:00</var> GMT+0</small><br><strong>Identified</strong> - We’ve confirmed an issue with a third-party provider that’s impacting email deliveries and some auth related services. We’re actively working to restore the services as soon as possible..</p> <p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>12:30:00</var> GMT+0</small><br><strong>Monitoring</strong> - We’re continuing to closely monitor system performance to ensure stability..</p> <p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>17:25:14</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. Thank you for your patience as we worked through this incident..</p> ]]> Tue, 18 Nov 2025 12:10:00 +0000 https://status.memorang.com/incident/cmi4k2eqd01fhx91829n2dirz https://status.memorang.com/incident/cmi4k2eqd01fhx91829n2dirz Memorang Hub temporary outage Type: Incident Duration: 1 hour Affected Components: Memorang Hub Jan 29, 17:00:00 GMT+0 - Resolved - This incident has been resolved. Jan 29, 16:00:00 GMT+0 - Identified - There's currently a problem with AWS East which is causing an outage at our database provider. According to their status page they are working on resolving the issue. The effect of this is that Hub will be non functional until the issue has been resolved. We'll send an update when service is restored. Type: Incident

Duration: 1 hour

Affected Components:

<p><small>Jan <var data-var='date'> 29</var>, <var data-var='time'>17:00:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jan <var data-var='date'> 29</var>, <var data-var='time'>16:00:00</var> GMT+0</small><br><strong>Identified</strong> - There's currently a problem with AWS East which is causing an outage at our database provider. According to their status page they are working on resolving the issue. The effect of this is that Hub will be non functional until the issue has been resolved. We'll send an update when service is restored..</p> ]]> Wed, 29 Jan 2025 16:00:00 +0000 https://status.memorang.com/incident/cm6ugwbkg00261059krvipz9q https://status.memorang.com/incident/cm6ugwbkg00261059krvipz9q