[object Object] Status - Incident history https://status.memorang.com [object Object] Wed, 16 Sep 2026 13:30:02 +0000 Performance degradation: Delay in processing magic link emails. Type: Incident Duration: 2 hours and 33 minutes Affected Components: Apps Sep 16, 14:23:02 GMT+0 - Identified - We are continuing to work on a fix for this incident. Sep 16, 13:30:02 GMT+0 - Investigating - We are currently investigating this incident. Sep 16, 15:32:59 GMT+0 - Monitoring - The services are restored and functioning as expected. We will be actively monitoring for sometime for stability Sep 16, 16:03:09 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 hours and 33 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 16</var>, <var data-var='time'>14:23:02</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Sep <var data-var='date'> 16</var>, <var data-var='time'>13:30:02</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Sep <var data-var='date'> 16</var>, <var data-var='time'>15:32:59</var> GMT+0</small><br><strong>Monitoring</strong> - The services are restored and functioning as expected. We will be actively monitoring for sometime for stability.</p> <p><small>Sep <var data-var='date'> 16</var>, <var data-var='time'>16:03:09</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 16 Sep 2026 13:30:02 +0000 https://status.memorang.com/incident/cmu480zi403ay1np4dcak2jom https://status.memorang.com/incident/cmu480zi403ay1np4dcak2jom Performance Degradation Type: Incident Duration: 55 minutes Affected Components: Hub Platform Aug 27, 15:07:34 GMT+0 - Investigating - We are currently investigating this incident. Aug 27, 15:07:52 GMT+0 - Identified - We are continuing to work on a fix for this incident. Aug 27, 16:02:28 GMT+0 - Resolved - This incident has been resolved. No degraded performance detected Type: Incident

Duration: 55 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 27</var>, <var data-var='time'>15:07:34</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Aug <var data-var='date'> 27</var>, <var data-var='time'>15:07:52</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Aug <var data-var='date'> 27</var>, <var data-var='time'>16:02:28</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. No degraded performance detected.</p> ]]> Thu, 27 Aug 2026 15:07:34 +0000 https://status.memorang.com/incident/cmtbnpoer0aya1apk7rpnjkki https://status.memorang.com/incident/cmtbnpoer0aya1apk7rpnjkki External purchase orders are not tracked for some sources Type: Incident Duration: 16 hours and 36 minutes Affected Components: Integrations - Payments Aug 24, 16:30:00 GMT+0 - Investigating - We are currently investigating this incident. Aug 25, 08:20:00 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Aug 25, 07:20:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. Aug 25, 09:05:36 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 16 hours and 36 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 24</var>, <var data-var='time'>16:30:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Aug <var data-var='date'> 25</var>, <var data-var='time'>08:20:00</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Aug <var data-var='date'> 25</var>, <var data-var='time'>07:20:00</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Aug <var data-var='date'> 25</var>, <var data-var='time'>09:05:36</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 24 Aug 2026 16:30:00 +0000 https://status.memorang.com/incident/cmt8dacr700f00knpfhvtnuxw https://status.memorang.com/incident/cmt8dacr700f00knpfhvtnuxw Item Edits Not Saving Type: Incident Duration: 20 minutes Affected Components: Hub Platform Aug 10, 17:54:48 GMT+0 - Investigating - We are currently investigating this incident. We have identified that this issue is not affecting all projects and items Aug 10, 18:15:11 GMT+0 - Resolved - This incident has been resolved. Identified this is not a wide issue and affected only few items, we are already working on the solution for these specifics Type: Incident

Duration: 20 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 10</var>, <var data-var='time'>17:54:48</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident. We have identified that this issue is not affecting all projects and items.</p> <p><small>Aug <var data-var='date'> 10</var>, <var data-var='time'>18:15:11</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. Identified this is not a wide issue and affected only few items, we are already working on the solution for these specifics.</p> ]]> Mon, 10 Aug 2026 17:54:48 +0000 https://status.memorang.com/incident/cmsnj799d00fa0rmlxadw7t0a https://status.memorang.com/incident/cmsnj799d00fa0rmlxadw7t0a Authorization errors from 3rd party vendor Type: Incident Duration: 47 minutes Affected Components: Hub Platform May 26, 21:46:36 GMT+0 - Investigating - We are currently investigating this incident. May 26, 22:13:35 GMT+0 - Monitoring - A fix has been deployed and we are monitoring to ensure that issue is completely resolved May 26, 22:33:41 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 47 minutes

Affected Components:

<p><small>May <var data-var='date'> 26</var>, <var data-var='time'>21:46:36</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>May <var data-var='date'> 26</var>, <var data-var='time'>22:13:35</var> GMT+0</small><br><strong>Monitoring</strong> - A fix has been deployed and we are monitoring to ensure that issue is completely resolved.</p> <p><small>May <var data-var='date'> 26</var>, <var data-var='time'>22:33:41</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 26 May 2026 21:46:36 +0000 https://status.memorang.com/incident/cmpn60lx21be3qkouhznuda1w https://status.memorang.com/incident/cmpn60lx21be3qkouhznuda1w Emergency Maintenance Type: Incident Duration: 11 hours and 43 minutes Affected Components: Hub Platform, Agents, Platform API, Apps, , Website, Integrations - Payments, External Integrations → Apr 30, 22:27:17 GMT+0 - Identified - We are working on a maintenance for our services, patching databases May 1, 02:05:02 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. May 1, 02:12:42 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Apr 30, 16:53:17 GMT+0 - Investigating - We are currently doing an emergency maintenance which is affecting our main services Apr 30, 17:28:37 GMT+0 - Identified - We are continuing to work on a fix for this incident. May 1, 04:36:03 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 11 hours and 43 minutes

Affected Components: , , , , , ,

<p><small>Apr <var data-var='date'> 30</var>, <var data-var='time'>22:27:17</var> GMT+0</small><br><strong>Identified</strong> - We are working on a maintenance for our services, patching databases.</p> <p><small>May <var data-var='date'> 1</var>, <var data-var='time'>02:05:02</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>May <var data-var='date'> 1</var>, <var data-var='time'>02:12:42</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Apr <var data-var='date'> 30</var>, <var data-var='time'>16:53:17</var> GMT+0</small><br><strong>Investigating</strong> - We are currently doing an emergency maintenance which is affecting our main services.</p> <p><small>Apr <var data-var='date'> 30</var>, <var data-var='time'>17:28:37</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>May <var data-var='date'> 1</var>, <var data-var='time'>04:36:03</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 30 Apr 2026 16:53:17 +0000 https://status.memorang.com/incident/cmolq391s0a7fzafaqgfsxhf4 https://status.memorang.com/incident/cmolq391s0a7fzafaqgfsxhf4 Users cannot access content on mobile apps Type: Incident Duration: 2 hours and 16 minutes Affected Components: Hub Platform, Agents, Platform API, Apps, , Website, Integrations - Payments, External Integrations → Apr 30, 14:00:11 GMT+0 - Investigating - Multiple users are reporting to see 0 topics on our mobile apps and they cannot access content. We are investigating and working on provide a solution for this as soon as possible Apr 30, 14:46:11 GMT+0 - Resolved - This incident has been resolved. Apr 30, 15:31:37 GMT+0 - Investigating - We are currently investigating this incident. Apr 30, 15:44:01 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Apr 30, 16:15:58 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 hours and 16 minutes

Affected Components: , , , , , ,

<p><small>Apr <var data-var='date'> 30</var>, <var data-var='time'>14:00:11</var> GMT+0</small><br><strong>Investigating</strong> - Multiple users are reporting to see 0 topics on our mobile apps and they cannot access content. We are investigating and working on provide a solution for this as soon as possible.</p> <p><small>Apr <var data-var='date'> 30</var>, <var data-var='time'>14:46:11</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Apr <var data-var='date'> 30</var>, <var data-var='time'>15:31:37</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Apr <var data-var='date'> 30</var>, <var data-var='time'>15:44:01</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Apr <var data-var='date'> 30</var>, <var data-var='time'>16:15:58</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 30 Apr 2026 14:00:11 +0000 https://status.memorang.com/incident/cmolmo74t0etrzrso92ospxl8 https://status.memorang.com/incident/cmolmo74t0etrzrso92ospxl8 Currently experiencing issues with Hub and Partner apps due to a downstream service provider Type: Incident Duration: 2 hours and 10 minutes Affected Components: Hub Platform, Apps Feb 19, 16:30:00 GMT+0 - Identified - We are continuing to work on a fix/workaround for this incident. Feb 19, 17:14:58 GMT+0 - Identified - We are currently monitoring the underlying service provider on the updates. Feb 19, 18:25:04 GMT+0 - Monitoring - Services are being restored gradually. We are currently monitoring the downstream provider for more updates. Feb 19, 18:40:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 hours and 10 minutes

Affected Components: ,

<p><small>Feb <var data-var='date'> 19</var>, <var data-var='time'>16:30:00</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix/workaround for this incident..</p> <p><small>Feb <var data-var='date'> 19</var>, <var data-var='time'>17:14:58</var> GMT+0</small><br><strong>Identified</strong> - We are currently monitoring the underlying service provider on the updates..</p> <p><small>Feb <var data-var='date'> 19</var>, <var data-var='time'>18:25:04</var> GMT+0</small><br><strong>Monitoring</strong> - Services are being restored gradually. We are currently monitoring the downstream provider for more updates..</p> <p><small>Feb <var data-var='date'> 19</var>, <var data-var='time'>18:40:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 19 Feb 2026 16:30:00 +0000 https://status.memorang.com/incident/cmltppjy506qggoe2k4xjfjgr https://status.memorang.com/incident/cmltppjy506qggoe2k4xjfjgr Partial outage of Auth and Email related services due to third-party service provider Type: Incident Duration: 1 hour Affected Components: Hub Platform, Apps Dec 5, 09:00:05 GMT+0 - Identified - We’ve confirmed an issue with a third-party provider that’s impacting email deliveries and some auth related services. We’re actively working to restore the services as soon as possible. Dec 5, 10:00:00 GMT+0 - Resolved - All services are back to normal. We'll continue to monitor the status of the impacted third party services Type: Incident

Duration: 1 hour

Affected Components: ,

<p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>09:00:05</var> GMT+0</small><br><strong>Identified</strong> - We’ve confirmed an issue with a third-party provider that’s impacting email deliveries and some auth related services. We’re actively working to restore the services as soon as possible..</p> <p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Resolved</strong> - All services are back to normal. We'll continue to monitor the status of the impacted third party services.</p> ]]> Fri, 5 Dec 2025 09:00:05 +0000 https://status.memorang.com/incident/cmisp4byr00k0zxetdkzcz3p2 https://status.memorang.com/incident/cmisp4byr00k0zxetdkzcz3p2 Email Delivery & Authentication Service Degradation Due to Third-Party Provider Outage Type: Incident Duration: 5 hours and 15 minutes Affected Components: Hub Platform, Apps Nov 18, 14:21:19 GMT+0 - Monitoring - We have implemented a workaround that has restored primary email functionality. Authentication and core email services are now working as intended. We are continuing to actively monitor the environment to ensure stability. Nov 18, 12:10:00 GMT+0 - Identified - We’ve confirmed an issue with a third-party provider that’s impacting email deliveries and some auth related services. We’re actively working to restore the services as soon as possible. Nov 18, 12:30:00 GMT+0 - Monitoring - We’re continuing to closely monitor system performance to ensure stability. Nov 18, 17:25:14 GMT+0 - Resolved - This incident has been resolved. Thank you for your patience as we worked through this incident. Type: Incident

Duration: 5 hours and 15 minutes

Affected Components: ,

<p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>14:21:19</var> GMT+0</small><br><strong>Monitoring</strong> - We have implemented a workaround that has restored primary email functionality. Authentication and core email services are now working as intended. We are continuing to actively monitor the environment to ensure stability..</p> <p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>12:10:00</var> GMT+0</small><br><strong>Identified</strong> - We’ve confirmed an issue with a third-party provider that’s impacting email deliveries and some auth related services. We’re actively working to restore the services as soon as possible..</p> <p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>12:30:00</var> GMT+0</small><br><strong>Monitoring</strong> - We’re continuing to closely monitor system performance to ensure stability..</p> <p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>17:25:14</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. Thank you for your patience as we worked through this incident..</p> ]]> Tue, 18 Nov 2025 12:10:00 +0000 https://status.memorang.com/incident/cmi4k2eqd01fhx91829n2dirz https://status.memorang.com/incident/cmi4k2eqd01fhx91829n2dirz Memorang Hub temporary outage Type: Incident Duration: 1 hour Affected Components: Hub Platform Jan 29, 17:00:00 GMT+0 - Resolved - This incident has been resolved. Jan 29, 16:00:00 GMT+0 - Identified - There's currently a problem with AWS East which is causing an outage at our database provider. According to their status page they are working on resolving the issue. The effect of this is that Hub will be non functional until the issue has been resolved. We'll send an update when service is restored. Type: Incident

Duration: 1 hour

Affected Components:

<p><small>Jan <var data-var='date'> 29</var>, <var data-var='time'>17:00:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jan <var data-var='date'> 29</var>, <var data-var='time'>16:00:00</var> GMT+0</small><br><strong>Identified</strong> - There's currently a problem with AWS East which is causing an outage at our database provider. According to their status page they are working on resolving the issue. The effect of this is that Hub will be non functional until the issue has been resolved. We'll send an update when service is restored..</p> ]]> Wed, 29 Jan 2025 16:00:00 +0000 https://status.memorang.com/incident/cm6ugwbkg00261059krvipz9q https://status.memorang.com/incident/cm6ugwbkg00261059krvipz9q