Memorang - Emergency Maintenance – Incident details

Emergency Maintenance

ResolvedMajor outage11 hours 42 minutes

Affected

Website

Partial outage from 4:53 PM to 10:27 PM, Under maintenance from 10:27 PM to 2:05 AM, Degraded performance from 2:05 AM to 2:12 AM, Under maintenance from 2:12 AM to 4:36 AM

Apps

Partial outage from 4:53 PM to 10:27 PM, Under maintenance from 10:27 PM to 2:05 AM, Degraded performance from 2:05 AM to 2:12 AM, Under maintenance from 2:12 AM to 4:36 AM

Agents

Partial outage from 4:53 PM to 10:27 PM, Under maintenance from 10:27 PM to 2:05 AM, Degraded performance from 2:05 AM to 2:12 AM, Under maintenance from 2:12 AM to 4:36 AM

Hub Platform

Partial outage from 4:53 PM to 10:27 PM, Under maintenance from 10:27 PM to 2:05 AM, Degraded performance from 2:05 AM to 2:12 AM, Under maintenance from 2:12 AM to 4:36 AM

Platform API

Partial outage from 4:53 PM to 10:27 PM, Under maintenance from 10:27 PM to 2:05 AM, Degraded performance from 2:05 AM to 2:12 AM, Under maintenance from 2:12 AM to 4:36 AM

External Integrations

Partial outage from 4:53 PM to 10:27 PM, Under maintenance from 10:27 PM to 2:05 AM, Degraded performance from 2:05 AM to 2:12 AM, Under maintenance from 2:12 AM to 4:36 AM

  • ResolvedUTC
    This incident has been resolved.
  • UpdateUTC
    We implemented a fix and are currently monitoring the result.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • UpdateUTC

    We are working on a maintenance for our services, patching databases

  • IdentifiedUTC
    We are continuing to work on a fix for this incident.
  • InvestigatingUTC

    We are currently doing an emergency maintenance which is affecting our main services